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Frequently Asked Questions

Check out our FAQs list and if there is anything you want to ask, get in touch with our customer support.

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What is a Point of Sales (POS) platform?

A Point of Sales platform is a software solution used by businesses to process transactions, manage inventory, and streamline sales operations. It typically includes features like inventory management, sales reporting, and customer relationship management (CRM) tools.

How does a Point of Sales platform benefit my business?

A POS platform speeds up checkout, reduces manual errors, and gives you real-time visibility into sales and stock. With built-in reports and analytics, you can make smarter decisions and serve customers faster.

Is a Point of Sales platform suitable for my business size?

Yes. PopitCart scales from a single small shop to multi-branch businesses. You can start with the essentials and add registers, users, and outlets as your business grows.

How do I choose the right Point of Sales platform for my business?

Look at the features that matter for your daily operations — billing speed, inventory tracking, reporting, hardware support, and offline capability — and pick a system that fits your budget and can grow with you.

Can a Point of Sales platform integrate with other business systems?

Yes. PopitCart supports printers, barcode scanners, and payment terminals, and can connect with accounting and e-commerce tools so your data stays in sync across your business.

Is training required to use a Point of Sales platform?

PopitCart is designed to be simple and intuitive, so most teams get productive within hours. We also provide onboarding, guides, and friendly support whenever you need help.

How much does PopitCart cost in Sri Lanka?

PopitCart plans start at Rs. 2,500/month (Basic), Rs. 5,000/month (Pro), and Rs. 8,000/month (Elite), plus a one-time setup fee of Rs. 50,000. Choose annual billing and get 50% OFF on the setup fee.

Does the POS system work offline?

Yes. PopitCart is a hybrid system that works both online and offline — you can keep billing during internet outages, and your data syncs automatically once the connection is back, with no data loss.

How many POS screens or registers can I run?

It depends on your plan: Basic supports 2 POS screens, Pro supports 3, and Elite supports 6 — so you can run multiple cashier, kitchen, or service counters at the same time.

Which devices does PopitCart run on?

PopitCart runs in any web browser on every plan. Pro adds a hybrid Windows desktop app, and Elite adds a hybrid Android app — both work offline and sync automatically.

How long does setup and onboarding take?

Most businesses are up and running within a few days. Our team handles installation, data migration, hardware setup, and staff training as part of your one-time setup fee.